Work at L&L Europe Ltd.

L&L Europe Ltd is interested in speaking to talented and motivated individuals to work within numerous different areas of the organisation. The prerequisites for achieving a challenging and rewarding role within L&L Europe Ltd include being hard working, dynamic, a team player and passionate about gaming. Employees of L&L Europe Ltd enjoy a fast moving, creative and fun working environment. L&L Europe Ltd offices are located in the Mediterranean island of Malta.

Vacancies:

German, Swedish and Norwegian Customer Support Agents

The role:

Keeping in regular contact with our casino players is a key factor in our approach to business. Due to our continued growth we are looking for enthusiastic, new team members that are keen to work for an fast growing company and who will be the first point of contact for our players.

The responsibilities:

  • Follow-up on customer questions by phone, live chat and e-mail
  • Pro-actively contact customers
  • Inform our customers of on-going promotions and game rules
  • Follow validation procedures of customer accounts
  • Troubleshooting technical problems faced by our customers
  • Work in a team and contribute to a positive working environment

Qualifications / Experience:

You will have excellent communication skills, both verbal and written, in Swedish, German or or Norwegian, we also expect good skills in English. You must be pro-active, eager to learn and able to multitask. You must also be customer-oriented and commercially driven. You will be enthusiastic about Gaming, willing to work in shifts and be capable of representing the company in a professional and efficient way.

If this sounds like you, take the opportunity and apply now via hr@landleurope.eu

KYC Admin

The role:

Reporting to our Head of Fraud & Payments, at L&L Europe Ltd you will be responsible for performing KYC due diligence in accordance with compliance requirements and discuss and/or escalate complex issues and other risk related issues with the team management.

The candidate:

You will have a keen eye for detail, a focus on quality and be able to multitask. You must be able to analyze information documents and report that analysis through MS office applications. You will be a team player, fluent in English and a good communicator. Although part of a team you must be capable of working independently and have an affinity with the Gaming industry.

If this sounds like you, take the opportunity and apply now via hr@landleurope.eu