Work at L&L Europe Ltd.

L&L Europe Ltd is interested in speaking to talented and motivated individuals to work within numerous different areas of the organisation. The prerequisites for achieving a challenging and rewarding role within L&L Europe Ltd include being hard working, dynamic, a team player and passionate about gaming. Employees of L&L Europe Ltd enjoy a fast moving, creative and fun working environment. L&L Europe Ltd offices are located in the Mediterranean island of Malta.

Vacancies:

Finnish, Dutch and Norwegian Customer Support Agents

The role:

Keeping in regular contact with our casino players is a key factor in our approach to business. Due to our continued growth we are looking for enthusiastic, new team members that are keen to work for an fast growing company and who will be the first point of contact for our players.

The responsibilities:

  • Pro-actively contact customers
  • Follow-up on customer questions by phone, live chat and e-mail
  • Create and translate content about our promotions
  • Follow validation procedures of customer accounts
  • Work in a team and communicate correctly within a team

Qualifications / Experience:

You will have excellent communication skills, both verbal and written, in Finnish, German or or Norwegian, we also expect good skills in English. You must be pro-active, eager to learn and able to multitask. You must also be customer-oriented and commercially driven. You will be enthusiastic about Gaming, willing to work in shifts and be capable of representing the company in a professional and efficient way.

Native English Customer Support

The role:
Keeping in regular contact with our casino players is a key factor for L&L Europe Ltd’s approach to business. Due to our continued growth we are looking for enthusiastic, new team members keen to work for an expanding organization and who will be the first point of contact for our players.

The responsibilities:

  • Follow-up on customer questions by phone, live chat and e-mail
  • Pro-actively contact customers
  • Inform our customers of on-going promotions and game rules
  • Create content about our promotions
  • Follow validation procedures of customer accounts
  • Troubleshooting technical problems faced by our customers
  • Work in a team and contribute to a positive working environment

The Candidate:

You will have excellent communication skills, both verbal and written in native English. You must be pro-active, eager to learn and able to multitask. You must also be customer-oriented and commercially driven. You will be enthusiastic about casino games, willing to work in shifts and be capable of representing the company in a professional and efficient way.

Affiliate Manager

The role:

Reporting to our Head of Affiliates at L&L Europe Ltd you will be responsible for the full process relating to affiliate management including the identification and recruitment of new affiliates as well as developing strategic, long-term partnerships with current affiliates. You will be required to work closely and pro-actively with all affiliates to maximize results for all concerned.

The responsibilities:

  • Identify and approach affiliates across various regions and countries.
  • Incentivize affiliates so as to encourage better results.
  • Report + communicate clearly, in a timely and efficient way, both internally and with affiliates.
  • Research and develop new marketing methods and channels.
  • Fully understand the interest of both the company and the affiliate.

The candidate:

The ideal candidate is results-driven, has a commercial approach and is service minded. You will also have experience in on-line marketing. You will have an affinity with the Gaming industry and/or sufficient affiliate marketing experience in another sector. You will understand the various affiliate reward models and you will know how and when to apply them. You will be a positive and pro-active person with a flexible approach and outstanding all-round communication skills in English and preferably a second language.
Although part of a team, it is very important that you are capable of working independently, as well as in a group. You must also have the confidence to make decisions and to take on the responsibilities of the post on your own.